E-commerce Fraud Prevention

The Solution

VeriRoute Intel adds phone intelligence signals to your fraud scoring, helping identify risky orders before shipping and preventing chargebacks.

E-commerce Fraud Signals

LRN Activation Date

Recently ported numbers may indicate:

SIM swap for account takeover
Temporary number for fraud
New identity being established

Orders with phones ported in the last 7-30 days warrant additional review.

VoIP Detection

VoIP numbers are commonly used in e-commerce fraud:

Easy to obtain without identity verification
Can be disposable (use once, abandon)
May mask true location

Flag VoIP numbers for additional verification on high-value orders.

CNAM Mismatch

Compare registered caller ID against order details:

CNAM doesn't match billing name = suspicious
Business CNAM on personal order = investigate
No CNAM available = elevated risk

Implementation

Order Screening

def screen_order(order):
    result = veriroute_lookup(order.phone, lrn=True, cnam=True)

    risk_score = order.base_risk_score

    # VoIP adds risk
    if result['lrn']['line_type'] == 'voip':
        risk_score += 20

    # Recent port adds risk
    if result['lrn']['days_since_activation'] < 7:
        risk_score += 30
    elif result['lrn']['days_since_activation'] < 30:
        risk_score += 15

    # CNAM mismatch
    if not names_similar(result['cnam']['name'], order.billing_name):
        risk_score += 10

    return risk_score

Decision Matrix

Risk Score	Action
Low	Process normally
Medium	SMS/call verification
High	Manual review before shipping
Very High	Decline or require additional ID

Account Security

Account Registration

Validate phone during account creation:

Flag VoIP for additional verification
Store activation date for future comparison
Verify CNAM matches registration name

Login/Recovery

Before SMS 2FA or password recovery:

Check if phone was ported since account creation
Recent port = don't trust SMS, use alternative method

Integration Points

Checkout: Real-time API call during order
Account creation: Validate during registration
Order review queue: Enrich flagged orders
Fraud rules engine: Add phone signals to existing rules

Platform Compatibility

VeriRoute Intel works with major e-commerce platforms:

Shopify, WooCommerce, Magento
Custom platforms via REST API
Fraud tools (Signifyd, Riskified, etc.)

Stop E-commerce Fraud

Add phone intelligence to your fraud prevention stack.

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The Challenge