VoIP Risk Assessment Framework
A structured risk assessment evaluates your VoIP environment across multiple domains. This framework provides comprehensive coverage while remaining practical for organizations of any size.
Assessment Domains
| Domain | Focus Areas | Common Risks |
|---|---|---|
| Infrastructure | Network, servers, endpoints | Exposure, misconfigurations |
| Authentication | SIP auth, user access, admin access | Weak credentials, missing MFA |
| Encryption | Signaling, media, management | Plaintext traffic, weak ciphers |
| Access Control | Permissions, segmentation, firewall | Over-permissive, flat network |
| Monitoring | Logging, alerting, incident response | Blind spots, delayed detection |
| Operations | Procedures, training, vendor management | Process gaps, human error |
Risk Scoring Methodology
Score each finding based on impact and likelihood:
class VoIPRiskScoring:
"""
Risk scoring for VoIP assessment findings.
"""
IMPACT_SCORES = {
'critical': 5, # Service outage, major fraud, data breach
'high': 4, # Significant financial loss, targeted attack
'medium': 3, # Moderate impact, exploitable vulnerability
'low': 2, # Minor impact, defense-in-depth issue
'informational': 1 # Best practice, minimal risk
}
LIKELIHOOD_SCORES = {
'almost_certain': 5, # Active exploitation seen
'likely': 4, # Easy to exploit, common attack
'possible': 3, # Requires skill/access
'unlikely': 2, # Complex attack chain needed
'rare': 1 # Theoretical, highly unlikely
}
def calculate_risk(self, impact, likelihood):
"""Risk = Impact x Likelihood (1-25 scale)"""
score = self.IMPACT_SCORES[impact] * self.LIKELIHOOD_SCORES[likelihood]
if score >= 20:
priority = 'critical'
elif score >= 12:
priority = 'high'
elif score >= 6:
priority = 'medium'
else:
priority = 'low'
return {
'score': score,
'priority': priority,
'remediation_timeline': self._get_timeline(priority)
}
def _get_timeline(self, priority):
timelines = {
'critical': 'Immediate (24-48 hours)',
'high': '1-2 weeks',
'medium': '30-60 days',
'low': '90 days or next maintenance window'
}
return timelines[priority]
Infrastructure Security Assessment
Network Architecture Review
Evaluate network design and segmentation:
Network Segmentation
- VoIP traffic on dedicated VLAN(s)
- Voice VLAN isolated from data traffic
- Management interfaces on separate network
- Inter-VLAN traffic controlled by firewall
- QoS policies prioritizing voice traffic
External Exposure
- SIP ports restricted to authorized IPs
- No direct internet access to PBX
- SBC deployed for external connectivity
- RTP ports limited to required range
- Management interfaces not internet-exposed
SIP Endpoint Scanning
Use automated tools to identify SIP vulnerabilities:
# SIP endpoint discovery and enumeration
# Using SIPVicious for assessment (authorized testing only)
# Discover SIP endpoints
svmap 192.168.1.0/24 -p 5060-5061
# Enumerate extensions
svwar -e100-999 192.168.1.100 -m INVITE
# Test for common vulnerabilities
# - Default credentials
# - Anonymous registration
# - Call initiation without auth
# Asterisk-specific security scan
nmap -sV -p 5060,5061,8088,8089 192.168.1.100 \
--script sip-methods,sip-enum-users
Infrastructure Findings Template
# Example assessment finding
{
"id": "VOIP-INFRA-001",
"title": "SIP Port Exposed to Internet",
"domain": "Infrastructure",
"description": "UDP port 5060 is accessible from any internet IP address.",
"evidence": "nmap scan from external IP shows port 5060 open",
"impact": "critical",
"likelihood": "almost_certain",
"risk_score": 25,
"remediation": {
"immediate": "Configure firewall to restrict SIP to carrier IPs only",
"long_term": "Deploy SBC to handle external SIP connectivity"
},
"references": [
"NIST SP 800-58: Security Considerations for VoIP Systems",
"OWASP VoIP Security Testing Guide"
]
}
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Get Free API KeyAuthentication and Access Control
SIP Authentication Review
SIP Credential Security
- Digest authentication required (not IP-only auth)
- Strong passwords enforced (16+ characters)
- No default or shared credentials
- Unique credentials per endpoint
- Credential rotation policy (90+ days)
- Brute force protection (Fail2Ban or equivalent)
User and Admin Access
- MFA required for user portal access
- MFA required for admin access (non-SMS preferred)
- Role-based access control implemented
- Least privilege principle followed
- Admin account activity logging
- Service accounts with limited scope
Password Audit
# Audit SIP credential strength
# Check for weak/default passwords in configuration
import re
from zxcvbn import zxcvbn # Password strength library
def audit_sip_credentials(config_file):
weak_credentials = []
# Parse SIP peer configurations
peers = parse_sip_config(config_file)
for peer in peers:
username = peer.get('username')
secret = peer.get('secret')
# Check password strength
result = zxcvbn(secret)
if result['score'] < 3: # Score 0-4, 3+ is strong
weak_credentials.append({
'peer': peer['name'],
'username': username,
'score': result['score'],
'feedback': result['feedback'],
'crack_time': result['crack_times_display']['offline_slow_hashing_1e4_per_second']
})
# Check for common patterns
if is_common_password(secret):
weak_credentials.append({
'peer': peer['name'],
'issue': 'common_password',
'recommendation': 'Use randomly generated password'
})
return weak_credentials
Encryption Assessment
Transport Security Review
SIP Encryption
- TLS enabled for SIP signaling
- TLS 1.2 or higher enforced
- Weak cipher suites disabled
- Valid certificates from trusted CA
- Certificate expiration monitoring
- Hostname verification enabled
Media Encryption
- SRTP enabled for voice media
- Encryption required (not optional)
- Key exchange secured (SDES or DTLS-SRTP)
- Fallback to unencrypted disabled
TLS Configuration Testing
# Test TLS configuration
# Using testssl.sh for comprehensive analysis
# Test SIP TLS endpoint
testssl --starttls sip sip.example.com:5061
# Check for specific vulnerabilities
testssl --vulnerable sip.example.com:5061
# Verify cipher strength
nmap --script ssl-enum-ciphers -p 5061 sip.example.com
# Expected output should show:
# - TLS 1.2 or 1.3 only
# - No SSL 2/3 or TLS 1.0/1.1
# - Strong ciphers (ECDHE, AES-GCM)
# - No export ciphers, RC4, 3DES
Monitoring and Detection
Logging Review
Log Collection
- SIP authentication events logged
- Call detail records (CDR) collected
- Security events logged separately
- Admin actions logged
- Configuration changes tracked
- Logs forwarded to centralized SIEM
- Log retention meets compliance (90+ days)
Alerting
- Failed auth alerts configured
- International call volume alerts
- After-hours activity alerts
- New endpoint registration alerts
- Spending threshold alerts
- 24/7 alert coverage
Detection Gap Analysis
class DetectionGapAnalysis:
"""
Identify gaps in fraud and attack detection.
"""
REQUIRED_DETECTIONS = {
'toll_fraud': {
'description': 'Detect unauthorized international/premium calls',
'indicators': [
'international_call_volume_spike',
'premium_rate_calls',
'after_hours_international',
'high_cost_destination_calls'
],
'criticality': 'critical'
},
'credential_attack': {
'description': 'Detect brute force and credential stuffing',
'indicators': [
'failed_auth_spike',
'auth_from_new_ip',
'credential_spray_pattern',
'dictionary_attack_pattern'
],
'criticality': 'high'
},
'account_takeover': {
'description': 'Detect compromised accounts',
'indicators': [
'impossible_travel',
'device_change',
'behavior_anomaly',
'privilege_escalation'
],
'criticality': 'high'
},
'service_abuse': {
'description': 'Detect spam/phishing via platform',
'indicators': [
'high_volume_outbound',
'sequential_dialing',
'spam_complaints',
'short_call_duration_pattern'
],
'criticality': 'medium'
}
}
def assess_coverage(self, current_detections):
gaps = []
for threat, requirements in self.REQUIRED_DETECTIONS.items():
missing = []
for indicator in requirements['indicators']:
if indicator not in current_detections:
missing.append(indicator)
if missing:
gaps.append({
'threat': threat,
'criticality': requirements['criticality'],
'missing_detections': missing,
'coverage_percentage': (
(len(requirements['indicators']) - len(missing)) /
len(requirements['indicators']) * 100
)
})
return sorted(gaps, key=lambda x: x['criticality'])
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View API DocsOperational Security Assessment
Policy and Procedures
Security Policies
- VoIP security policy documented
- Acceptable use policy for voice services
- International calling policy defined
- Incident response procedures
- Change management process
- Vendor management requirements
Personnel
- Security awareness training
- VoIP-specific security training
- Incident response training
- Access review process (quarterly)
- Offboarding procedure for access removal
Vendor Risk Assessment
# Vendor security questionnaire areas
VENDOR_ASSESSMENT_AREAS = {
'infrastructure': [
'Data center certifications (SOC 2, ISO 27001)',
'Network redundancy and failover',
'DDoS protection capabilities',
'Encryption in transit and at rest'
],
'access_control': [
'Multi-tenant isolation',
'Customer data segregation',
'Admin access logging',
'Background checks for staff'
],
'fraud_protection': [
'Toll fraud detection capabilities',
'Spending limits and alerts',
'Geographic restrictions',
'Real-time CDR access'
],
'compliance': [
'STIR/SHAKEN attestation',
'HIPAA support (if needed)',
'PCI DSS compliance (if processing payments)',
'Data retention policies'
],
'incident_response': [
'SLA for security incidents',
'Breach notification timeline',
'Fraud liability policies',
'Support availability (24/7)'
]
}
Assessment Report Template
Executive Summary
Provide high-level overview for leadership:
# Executive summary template
EXECUTIVE_SUMMARY = """
## VoIP Security Assessment - Executive Summary
**Assessment Date:** {date}
**Scope:** {scope_description}
**Overall Risk Rating:** {overall_rating}
### Key Findings
- **Critical Issues:** {critical_count}
- **High Issues:** {high_count}
- **Medium Issues:** {medium_count}
- **Low Issues:** {low_count}
### Top Risks
1. {top_risk_1}
2. {top_risk_2}
3. {top_risk_3}
### Immediate Actions Required
{immediate_actions}
### Estimated Remediation Timeline
- Critical issues: {critical_timeline}
- High issues: {high_timeline}
- Full remediation: {full_timeline}
"""
Detailed Findings Format
# Detailed finding template
FINDING_TEMPLATE = """
## Finding: {finding_id}
**Title:** {title}
**Severity:** {severity}
**Domain:** {domain}
**Status:** {status}
### Description
{description}
### Evidence
{evidence}
### Business Impact
{business_impact}
### Technical Impact
{technical_impact}
### Remediation
#### Immediate
{immediate_remediation}
#### Long-term
{longterm_remediation}
### References
{references}
### Verification
{verification_steps}
"""
Remediation Prioritization
Priority Matrix
| Priority | Risk Score | Timeline | Examples |
|---|---|---|---|
| P1 - Critical | 20-25 | 24-48 hours | Internet-exposed SIP, default credentials, no encryption |
| P2 - High | 12-19 | 1-2 weeks | Weak passwords, missing MFA, inadequate monitoring |
| P3 - Medium | 6-11 | 30-60 days | Missing log retention, weak cipher support, outdated software |
| P4 - Low | 1-5 | 90 days | Documentation gaps, minor hardening, best practices |
Quick Wins
High-impact, low-effort improvements:
- Enable Fail2Ban — Immediate brute force protection
- Block premium rate — Eliminate largest toll fraud vector
- Enable TLS — Configuration change, no new infrastructure
- Reset default passwords — Often missed, easy to fix
- Enable MFA for admins — Highest-impact access protection
Complete Assessment Checklist
Infrastructure
- Network segmentation (VoIP VLAN)
- Firewall restricts SIP to authorized IPs
- SBC deployed for external connectivity
- Management on separate network
- Vulnerability scan completed
Authentication
- SIP digest authentication required
- Strong password policy enforced
- MFA for portal/admin access
- Brute force protection active
- No default credentials
Encryption
- TLS 1.2+ for SIP signaling
- SRTP for media encryption
- Weak ciphers disabled
- Valid TLS certificates
Fraud Protection
- International calling restricted
- Premium rate numbers blocked
- Spending limits configured
- Real-time fraud alerts
Monitoring
- Security events logged
- CDRs collected and retained
- Alerting configured
- Logs forwarded to SIEM
Operations
- Security policies documented
- Incident response procedures
- Staff security training
- Vendor security assessment
Ongoing Assessment Program
Security assessment should be continuous, not one-time:
| Frequency | Activity | Scope |
|---|---|---|
| Daily | Automated scanning, log review | Known vulnerabilities, anomalies |
| Weekly | Security metrics review | KPIs, trending, incidents |
| Monthly | Configuration review | Drift detection, new services |
| Quarterly | Full assessment | All domains, comprehensive |
| Annually | External penetration test | Third-party validation |
Frequently Asked Questions
How often should we conduct VoIP security assessments?
Conduct comprehensive assessments quarterly at minimum. Supplement with continuous automated scanning and monthly configuration reviews. Additional assessments should occur after major changes like new deployments, vendor changes, or security incidents. Annual external penetration testing provides third-party validation of your security posture.
What are the highest-priority items to fix first?
Start with internet-exposed SIP services (should be behind firewall/SBC), default or weak credentials, and missing encryption. These are the most commonly exploited vulnerabilities and often require relatively simple configuration changes rather than new infrastructure. Next, address missing MFA for administrative access and inadequate toll fraud controls.
Should we use internal resources or external assessors?
Use a combination. Internal teams should conduct regular automated scanning and configuration reviews since they understand your environment best. External assessors provide valuable objectivity and specialized expertise for annual penetration testing. External assessment is also valuable for compliance requirements where independent validation is needed.
How do we assess third-party VoIP vendors?
Request SOC 2 Type II reports or equivalent certifications. Send security questionnaires covering fraud protection, access controls, encryption, and incident response capabilities. Review their SLAs for security incidents and fraud liability. Validate STIR/SHAKEN implementation and ask about their carrier fraud detection capabilities. For critical vendors, consider on-site assessments or third-party security ratings services.